F.A.Q
Frequently Asked Questions
Clear answers about neon signs, delivery in Pakistan, usage, safety, customization, and warranty.
Do you deliver all over Pakistan?
Yes. We deliver across Pakistan. Delivery time depends on your city and the production timeline of your sign. For custom signs, production happens first, then shipping starts.
Tip: If you need a sign for an event, order early so we can build and dispatch it safely.
How long does delivery take in Pakistan?
Delivery time depends on two things: (1) production time and (2) courier time to your city. Major cities usually receive parcels faster than remote areas.
After dispatch, we share tracking details (if available) so you can follow your shipment.
Do you offer Cash on Delivery (COD)?
It depends on the product type and city. Some custom orders require advance confirmation because they are made specifically for you. If COD is available, you will see it at checkout or you can confirm with support.
How do I install my neon sign?
Installation is simple. Most signs come ready to mount. You can use wall screws/hooks or place it on a shelf depending on your setup.
Steps: (1) Choose the location, (2) mark the points, (3) fix the hooks/screws, (4) mount the sign, (5) connect power.
Can I use a neon sign at home with normal electricity?
Yes. Our neon signs are designed for home and business use. They work with standard power using the provided adapter (if included). If you are unsure, share your location and voltage requirements with support.
Is neon lighting safe for kids and rooms?
Yes, when used correctly. Keep the adapter and wiring away from water, avoid pulling the cable, and do not place it where it can fall. If you are installing above a bed or in a kids’ room, mount it securely.
How do I clean my neon sign?
Switch off the power first. Use a soft dry microfiber cloth to remove dust. Do not use water directly on the sign. If needed, use a slightly damp cloth on the backing only, then dry it immediately.
Can I make my own custom design in any color?
Yes. You can share your idea, text, logo, or inspiration. We guide you on size, color, and placement so it looks premium in real life.
Best practice: Tell us where you will place it (wall, shelf, shop front) and the approximate size you want.
Do you make religious neon signs in Pakistan?
Yes. We make respectful and elegant religious neon signs. If you have a specific style, font, or layout, share it with us and we will suggest the best design for a clean premium look.
Why is the price different for custom neon signs?
Custom signs are made from scratch. Price depends on design complexity, size, color count, materials, and production time. Larger and more detailed signs require more work and cost more.
Do you provide warranty or after-sales support?
We provide guidance and support after delivery. Warranty terms can vary by product type. If you face an issue, contact us with a clear video/photo and order details. We will help you troubleshoot and guide the next steps.
What if my sign arrives damaged in courier?
We pack signs carefully, but if damage happens in transit, contact us immediately with an unboxing video and photos. This helps us verify the issue quickly and support you properly.